Somebody is always on

Within four hours, always. If the flight you are asking about departs within twelve hours we answer within fifteen minutes — say so in the first line and it gets routed that way. The desk is staffed at every hour, so there is no overnight queue to sit in.

Call for anything happening today, and always for a medical evacuation — rescue in Nepal is dispatched by voice and an inbox is the wrong channel when somebody is deteriorating at altitude. Write for anything with dates in it: a route, a group size and a month are faster to read than to dictate, and you get the comparison back in writing.

Where you want to fly from and to, the date or the window, how many of you there are, and the total weight of the party if you know it. Weight decides which aircraft can take you at altitude more often than seat count does. A callback number helps; an itinerary you have already been quoted for helps more.

Yes — +977 97 0401 9967, the same desk and the same hours as the phone line. It is the fastest channel from a trekking region, where data frequently works when voice does not.

The flight desk is at Lazimpat, Ward 2, Kathmandu 44600. You are welcome to come in, but nothing about a booking needs you to: quotes, comparison, payment and the boarding pass all happen without a visit, and no operator prices a flight differently in person.

No. Sending a request costs nothing, comparing the operators who answer costs nothing, and you pay only once you accept a quote. Operators pay us a share of a confirmed booking, which is why comparing here costs you no more than contacting each of them yourself.