One desk, day and night.
Call or send a WhatsApp for anything happening today, and always for a medical evacuation. Write for anything with dates in it. The phone is answered 24 hours a day, every day, in English and Nepali.
- Phone
- 24 h, every day
- Written reply, aim
- within 4 h
- Languages
- English · Nepali
One number for everything.
Reservations, quotes, medical evacuation and emergencies are all answered on the same line. WhatsApp reaches the same desk on the same number, and from a trekking region it is often the faster channel: data carries when voice does not.
- Flight desk
- 24 hoursevery day
- Emergency dispatch
- 24 hoursevery day
- Written enquiry
- 4 hoursthe desk's reply aim, often sooner
- Departing soon
- Callwithin twelve hours of take-off, call or send a WhatsApp
Four mailboxes, each with one job.
These are the company's only four addresses. Write to the one that fits and it reaches the right person first. The desk aims to answer written enquiries within four hours.
The flight desk. Quotes and bookings, and every email we send about a booking comes from here.
Invoices, documents and tickets for a flight you have already booked.
Anything about the company that is not a flight, and privacy requests.
What to send us, in one message.
A route, a group and a month are faster to read than to dictate, and you get the comparison back in writing. Six lines are enough for the desk to start asking operators.
- Where from and where to. Tours fly from Kathmandu or Pokhara; say which base suits you.
- The date, or the window you can fly in.
- How many of you are flying.
- Each traveller's weight, or the party's total. At altitude, weight decides which aircraft can take you more often than seat count does.
- A callback number, ideally one with WhatsApp.
- Any quote you already have for the same itinerary.
- Route
- Kathmandu to Lukla
- Date or window
- 12 to 14 November
- People flying
- 3
- Weights
- 68 kg, 74 kg, 81 kg
- Callback
- Your number, with WhatsApp
- Already quoted
- Optional
A desk in Kathmandu, reached from anywhere.
Nothing about a booking needs a visit. Quotes, payment and the boarding pass all happen by phone, WhatsApp and email, and no operator prices a flight differently in person.
Kathmandu, Bagmati Province 44600
Nepal
The street address is not published yet. The desk is reached by phone, WhatsApp and email.
How quickly will you reply?
The desk aims to answer a written enquiry within four hours, and most get a reply sooner. If the flight you are asking about departs within twelve hours, call or send a WhatsApp rather than writing. The phone line is answered day and night.
Should I call or write?
Call for anything happening today, and always for a medical evacuation. Write for anything with dates in it: a route, a group size and a month are faster to read than to dictate, and you get the comparison back in writing.
Do you charge anything to ask?
No. Sending an enquiry costs nothing, the comparison costs nothing, and you pay only once you accept a quote. Operators set their own prices; where Go Heli Nepal adds a service fee, it is shown as its own line on the quote before you accept.
Prices, weight, weather, rescue and payment are answered in the help centre.
Tell us the date. We do the comparing.
Send your route, your date and who is flying. We ask every licensed operator that flies it and book you the cheapest, aiming to reply within four hours.